Job Description
DESCRIPTION
Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
The Kuiper fulfillment team is looking for an exceptional Senior Technical Program Manager to join our team and drive operational improvements across our program. This role will engage directly with functional leaders (technology, engineering, supply chain, EHS, QA, etc.), operations managers, and associates to constantly raise the bar for processes in our warehouse spaces. This Sr. TPM will also focus technology development and integration as we introduce automation technologies into our warehouses. We’re looking for someone who is passionate about continuous improvement: you love streamlining processes and you love sharing your approach with others. You use data to identify process defects and drive improvements at scale. You enjoy launching programs from the ground up and are at your best when you are inspiring others to drive improvements in their areas every day.
Key job responsibilities
- Work across the Kuiper organization and partner with other Amazon teams to drive improvement in the Kuiper warehouse spaces as well as for downstream manufacturing operations related to kit consumption. This may include identifying pain points, developing KPIs, leading improvement activities, and driving business change.
- Develop new processes and systems, driving standardization and adoption across multiple warehouse facilities, including planning, initiating and managing process changes.
- Drive process improvements applying lean thinking and data-driven performance management to eliminate waste and drive process stability.
- Use visual tools (value stream mapping, spaghetti diagrams, etc.) to map processes.
- Create robust metrics and analyzing large data sets to enable data-driven decision-making at the executive level.
- Serve as a subject matter expert for Lean, Six Sigma, and Operational Excellence, sharing your knowledge with employees ranging from associates to senior leadership.
BASIC QUALIFICATIONS
- 6+ years of technical product or program management experience
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience developing and executing/delivering product and technical roadmaps
- Bachelor's degree in Engineering, Operations Research, Business Management, Supply chain, or equivalent
- Experience driving process design and improvements, preferably in warehousing or manufacturing operations environment
- Proven success assessing problem statements and cultivating solutions in ambiguous environments
Job Tags
Permanent employment, Full time,