Job Description

At Capacity, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! Capacity finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience!

RESPONSIBILITIES AND DUTIES

• Own and use the Stuart Weitzman's gorgeous shoes
• Provide real-time responses to customers to create a unique shopping experience in a chat setting
• Passionate about assisting customers to find the right products to match their needs
• Familiarity with the Stuart Weitzman site, high-fashion and social sites related to it
• Exhibit an authentic desire to exceed the customer's expectations

SKILLS AND QUALIFICATIONS 

• Must LOVE the brand, be willing to share your passion - it's contagious
• Demonstrate expert-level product and shoe-fit knowledge
• Knowledge of Stuart Weitzman's iconic shoes
• Proficient in the use of modern technology, especially web search and navigation.
• Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form
• Must have availability during weekends, average of 15-20 hours per week
• Seasonal Chatting through January 10th 2026

COMPENSATION AND PERKS

• 1099 Independent Contractor position
• Weekly Pay Frequency (approximately $15-18 per hour)
• Seasonal Remote position

TECHNOLOGY REQUIREMENTS

• A desktop or laptop with Chrome browser 
• Stable internet connection with a minimum of 10 mbps
• Reliable sound output 

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